COVID-19 Business Info
Interim Guidance for Restaurants Moving Into Phase 2
The North Carolina Department of Health and Human Services’ Interim Guidance for Restaurants. At this time, we do not know when North Carolina will move into Phase 2; however, restaurants will need time to prepare their physical spaces, train staff, and plan for new processes to help protect customers and their employees.
Once the Executive Order for Phase 2 has been issued, we may provide additional guidance for restaurants. For now, please use this document to help answer questions about reopening guidelines. Please have staff participate in the Count on Me NC trainings to assist with moving into Phase 2.
For questions, please contact Cierra Elledge at 336-651-7536 or firstname.lastname@example.org.
In general, the best practices for businesses are:
- Minimize person to person contact, and practice good hand hygiene:
- Provide tissues and no-touch disposal receptacles for use by employees.
- Instruct employees to clean their hands often with an alcohol-based hand sanitizer that contains at least 60-95% alcohol, or wash their hands with soap and water for at least 20 seconds. Soap and water should be used preferentially if hands are visibly dirty.
- Provide soap and water and alcohol-based hand rubs in the workplace. Ensure that adequate supplies are maintained. Place hand rubs in multiple locations or in conference rooms to encourage hand hygiene.
- Encourage use of tissues and proper coughing/sneezing etiquette.
- Separate sick individuals and stay home when symptomatic
- Individuals who have symptoms of acute respiratory illness are recommended to stay home and not come to work or school until they are free of fever (100.4° F [37.8° C] or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants).
- Perform routine environmental cleaning.
- Routinely clean frequently touched surfaces (e.g., doorknobs, light switches, countertops) with the cleaners typically used. Use all cleaning products according to the directions on the label.
- Provide disposable wipes so that commonly used surfaces (e.g., keyboards, desks, remote controls) can be wiped down by students and staff before each use.
- For general Coronavirus (COVID-19) Information you can visit the CDC’s website or North Carolina Department of Health and Human Services page.
- Guidance for Schools and Childcare can be found at the CDC’s website or North Carolina Department of Health and Human Services page.
- Guidance for Long-term Care Facilities can be found at the CDC’s website or North Carolina Department of Health and Human Services page.
- For Educational and Business printable information you can visit North Carolina Department of Health and Human Services page.
- Additional resources for:
Recommendations for Cleaning
The CDC recommends using products that have been registered with the EPA with novel virus claims. These products must be used according to manufacturer’s instructions. For cleaning tips you can visit the North Carolina Department of Health and Human Services page. A full list of products that have been registered with the EPA with novel virus claims can be found here.
Guidance for Restaurants
For a list of Frequently Asked Questions (FAQ’s) concerning restaurants, please click here.
Governor Roy Cooper announced on March 17, 2020 a new executive order in response to COVID-19 that closes restaurants and bars for dine-in customers but allows them to continue takeout and delivery orders. The executive order also includes an expansion of unemployment insurance to help North Carolina workers affected by COVID-19. This order became effective at 5 pm, Tuesday, March 17, 2020. For more information please click here. To view the executive order (#118) limiting operations of restaurants and bars and broadening unemployment insurance benefits in response to COVID-19 please click here.
On March 19, 2020 the NC Department of Health and Human Services released a Frequently Asked Questions (“FAQ”) for Executive Order No. 118 and Order of Abatement. Per the FAQ, "In light of new information today regarding the presence of community spread of COVID-19 in North Carolina, local jurisdictions should enforce the more stringent Order of Abatement of Imminent Hazard issued by the Secretary of the NC Department of Health and Human Services, which states that “seating areas of restaurants and bars constitute an imminent hazard for the spread of COVID-19.” Restaurants shall close all seating areas immediately and bars are directed to close immediately. Restaurants are restricted to carry-out, drive-through, and delivery to ensure food is available while maintaining social distancing. Restaurant staff are not permitted to serve patrons indoors or in the outdoor seating area, and all areas of North Carolina are subject to mass gathering restrictions and social distancing guidelines. If a restaurant has outdoor seating, onsite consumption in the outdoor seating area is not permitted pursuant to the Order of Abatement. "
For a list of Frequently Asked Questions ("FAQ") regarding Executive Order 118 issued 3/19/20 please click here.