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Health Department

Posted on: December 15, 2022

Access to Free Telemedicine Screenings for COVID-19 Positive North Carolinians

The North Carolina Department of Health and Human Services (NCDHHS) is launching a time-limited program in partnership with StarMed to provide free access to telemedicine screenings for COVID-19 treatment for North Carolinians who test positive for COVID-19. This program is available now until funding runs out, which is expected to be around mid-March. 

If someone tests positive for COVID-19 with an at-home test or other method they can set up an online appointment, at no cost to them, at or call 704-941-6000, seven days a week from 9 a.m. to 7 p.m. This service is available regardless of insurance status and no ID is required. If you do not have insurance, you will not be charged for your appointment.  If you have insurance, StarMed will bill your health plan and NCDHHS will pay for any additional balance. Appointments are available in English, Spanish and more than 200 other languages through an on-demand interpretation service. American Sign Language interpretation is also available.  

After your appointment, if you are eligible for antiviral treatment, such as Paxlovid, the provider will send a prescription to your desired pharmacy. There is also an option to have the medication sent directly to your mailing address. Oral antiviral pills are available at no cost to you.

“After a positive test, early treatment is key to avoiding severe illness and hospitalizations, and treatment may even reduce complications from post-COVID conditions, also known as long COVID. Everyone, especially people at high risk of getting very sick from COVID-19, should have a plan to contact a health care provider right away if they test positive. This telemedicine program offers another option for quick access to lifesaving treatments.” said Rachel Willard, Wilkes County Health Director. 

The program is expected to last until funding runs out, which is estimated to be about mid-March. 

 For more information concerning this new program please click here, or you may also visit or set up a telemedicine appointment online or by calling 704-941-6000.

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