News Flash

Health Department

Posted on: March 9, 2020

NC Coronavirus Helpline

As questions and concerns about Coronavirus (COVID-19) increase across North Carolina, The North Carolina Division of Public Health would like the public to use the Coronavirus Helpline. The phone number to the helpline is 1-866-462-3821.


The line, which was established by the NC Division of Public Health, is staffed by North Carolina Poison Control’s nurses and pharmacists who are backed by clinical and medical toxicologists and who have been trained in responding with up-to-date information to a host of questions about Coronavirus.


The medical guidelines used to assess and manage Coronavirus exposures were developed with the CDC and the North Carolina Department of Health and Human Services, and works directly with state epidemiologists to ensure that concerns are evaluated.


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